Conditions d’utilisation

Last updated: August 18, 2026

Overview

Welcome to Airova. These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"), operated by Airova ("we," "us," "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Our Services are powered by Shopify, which enables us to sell our products and services to you.

Eligibility

By using our Services, you represent that you are at least the age of majority in your jurisdiction, or that you have parental/guardian consent to use the Services. Our Services are not intended for children, and we do not knowingly collect personal information from children.

Account Registration

To make purchases or access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account
  • Accept responsibility for all activity that occurs under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

Products and Pricing

  • All product descriptions, images, and pricing are subject to change without notice.
  • We make reasonable efforts to display product colors and details accurately, but we do not guarantee that your device's display will accurately reflect the actual product.
  • Prices are listed in the currency displayed at checkout and do not include applicable taxes or shipping fees unless stated otherwise.
  • We reserve the right to limit quantities, refuse orders, or discontinue any product at our discretion.

Orders and Payment

  • By placing an order, you make an offer to purchase the product(s) at the listed price. We reserve the right to accept or decline any order for any reason, including suspected fraud or errors in pricing/product information.
  • Payment must be made in full at the time of purchase through our approved payment processors.
  • You represent that any payment information you provide is accurate and that you are authorized to use the payment method provided.
  • Order confirmation does not guarantee product availability; we will notify you if an item cannot be fulfilled.

Shipping and Delivery

  • Estimated shipping and delivery times are provided for convenience and are not guaranteed.
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier.
  • We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

Returns, Refunds, and Exchanges

  • Please refer to our Refund Policy for details on eligibility, timeframes, and the return process.
  • Products must generally be unused, unopened, and in their original condition to be eligible for a return, unless otherwise stated in our Refund Policy.
  • We reserve the right to deny a refund or exchange request that does not meet our policy requirements.

Product Use and Disclaimer

  • Our products are herbal supplements intended for use in dogs only, as described on the product packaging and website.
  • Individual results may vary. Statements regarding product benefits have not been evaluated by the FDA or any regulatory authority, and our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Please review the full ingredient list before use, particularly if your dog has sensitivities, allergies, or existing health conditions. Discontinue use and consult a veterinarian if adverse reactions occur.
  • Persistent, worsening, or severe coughing in your dog may indicate a condition requiring veterinary attention. Our products are intended for everyday throat support and are not a substitute for professional veterinary care.
  • You are responsible for reading and following all product usage and dosage instructions provided.

Intellectual Property

All content on the Services, including but not limited to text, graphics, logos, images, product designs, and the "Airova" name and branding, is the property of Airova or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

User Conduct

When using our Services, you agree not to:

  • Violate any applicable laws or regulations
  • Post or transmit false, misleading, defamatory, or harmful content (including in product reviews)
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use the Services for any fraudulent or unauthorized commercial purpose
  • Interfere with the proper functioning of the Services

We reserve the right to remove content or restrict access for users who violate these Terms.

Third-Party Links and Services

Our Services may contain links to third-party websites or services not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites. Your use of third-party services is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Airova and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services or products, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from these Terms or your use of the Services shall not exceed the amount you paid for the product(s) giving rise to the claim.

Disclaimer of Warranties

The Services and products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except as required by applicable law.

Indemnification

You agree to indemnify and hold harmless Airova, its officers, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Us

If you have any questions about these Terms of Service, please contact us at:
Email: bamhangnike@gmail.com